akazio

Salesforce Email

Akazio Cloud Archive can capture and archive all Salesforce emails, as well as other communication channels (e.g. Exchange, Teams, Slack).

Salesforce has made itself known as a must-have tool for businesses when looking to manage sales, leads and customer relations. However the power of such tools must be measured against the ability of an organization to effectively archive and monitor business communications.

Akazio Cloud Archive can capture and archive all your communication mediums, allowing your business to adhere to the increasing burden of regulations (MiFID II / FINRA / HIPAA) with the minimum of configuration. All files can be persisted in tamper-proof storage in a secure cloud platform accessible from a clean web front-end.

Full Message Context Akazio maintains all message context and metadata from the files it stores, exposing all of it to a powerful search function that allows users to interrogate TBs of data for keywords and trends in seconds.
Multi Channel The platform is not limited to only email; archive files and messages from all your diverse communication channels in one single cloud platform, and follow conversations as they move from email to chat.
Secure Archive Our foremost concern is maintaining the security and integrity of the data under management. Rest assured that your files are protected with strong encryption (both at-rest and in-transit), and access to the platform is locked-down with SSO, IP safelisting and regular penetration assessments.

Journaling Capture

Communications are captured via already-present journaling functionality. Upload all Salesforce Email data to the Akazio Cloud Archive.

Powerful Search

Akazio's powerful document & chat search can sift through millions of records to highlight and display results in milliseconds. Search both on the content of the original file or chat, and against metadata added by platform users.

Secure Archive

Akazio encrypts communication data both at-rest and in-transit, and enforces strong data access protocols (like SSO, IP safelisting and tamper-proof WORM storage) to ensure that you confidential information is kept safe.

Original Context

Our connectors and archive maintain the metadata of complex types (and never flatten them to email), so that users can search on a rich document model, and follow conversations that transcend different mediums.

Transcription Services

Transcribe phone calls, video meetings and media files, and enable searching across the content of such communication data just like you would with email or instant messaging data.

Integrated Platform

Archive and monitor all your communication channels in a single web-accessible platform. Follow threads as they move to different mediums, and investigate breaches through in-place legal case management.