WhatsApp

Akazio Cloud Archive can capture and archive all WhatsApp chat messages, as well as other communication channels (e.g. email, Teams, Slack).

WhatsApp is an end-to-end encrypted messaging service used extensively in Europe and the USA. It can handle both one-to-one and group chats, as well as phone calls and video calls. It was sold to Facebook in 2014, and since then has made further in-roads into business use with the introduction of a Business API, and increasing adoption of BYOD work policies.

Akazio Cloud Archive can facilitate your employees' compliant use of WhatsApp by capturing and archiving the WhatsApp chats used for business purposes. Personal communications can be excluded from capture using our opt-in agent model.

BETA

This connector is currently being trialed with specific users and will be opened to general release shortly. If you would like to be involved in the beta trial of the connector please get in touch.

APPLY FOR BETA ACCESS
  • Agent Capture Capture only the conversations that users have identified as business-relevant using our opt-in agent model.
  • All media Capture all text, images, videos and recordings from selected group conversations. Store them securely in the Akazio Cloud Archive for compliance monitoring and eDiscovery.
  • Legal & eDiscovery All files and metadata are persisted in their original format, so exporting any pertinent data for legal or eDiscovery reasons can easily be achieved using the integrated case management functions of the platform.
Contact Capture
Users can add an Akazio contact to any communication channel that should be captured. The contact agent will automatically capture all WhatsApp communication data, and upload it to the Akazio Cloud Archive.
Powerful Search
Akazio's powerful document & chat search can sift through millions of records to highlight and display results in milliseconds. Search both on the content of the original file or chat, and against metadata added by platform users.
Secure Archive
Akazio encrypts communication data both at-rest and in-transit, and enforces strong data access protocols (like SSO, IP safelisting and tamper-proof WORM storage) to ensure that you confidential information is kept safe.
Original Context
Our connectors and archive maintain the metadata of complex types (and never flatten them to email), so that users can search on a rich document model, and follow conversations that transcend different mediums.
Transcription Services
Transcribe phone calls, video meetings and media files, and enable searching across the content of such communication data just like you would with email or instant messaging data.
Integrated Platform
Archive and monitor all your communication channels in a single web-accessible platform. Follow threads as they move to different mediums, and investigate breaches through in-place legal case management.